To confirm that this is the issue that you're experiencing (if the user is running Outlook 2010 or Outlook 2007), follow these steps:Įnable troubleshooting logging in Outlook. Solutionĭelete unwanted items from the user's Calendar so that there are fewer than 1,000 items in that particular time slot. This issue occurs if the user's Calendar has a time slot that contains more than 1,000 entries. When you try to view the user's Calendar through Outlook Web App, you see a red triangle with an exclamation mark. When you try to view the user's Calendar in Outlook, you receive the following error message: Specifically, you experience the following symptoms: You experience this issue in Outlook Web App and Microsoft Outlook (including Outlook for Mac 2011). You cannot view free/busy information for a specific user in Exchange Online. Applies to: Exchange Online, Outlook 2016, Outlook 2019, Microsoft 365 Apps for enterprise.You can't view free/busy information on another user's Calendar in Exchange Online
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